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The Bachelor of Science, Business - Healthcare Management degree
requires completion of courses focused on healthcare management
areas in addition to our existing general education and business core
curriculum. This program is designed to prepare WGU graduates for a
variety of entry level managerial positions in healthcare organizations.
The BS, Business - Healthcare Management degree program prepares
you with the knowledge and skills to serve in a variety of non-clinical or
health care services roles at skilled nursing facilities, residential care
facilities, small to medium healthcare facilities, and coordination
specialist, managers for Accountable Care Organizations, insurance
companies, or community health organizations. In addition, you would
have the ability to join other organizations focused on developing,
manufacturing, and providing medical related products or services
such as pharmaceutical and medical device companies, case
management organizations and the financial services sector of the
healthcare industry. You will learn the factors affecting complex
medical systems and organizational integration of the Patient
Protection and Affordable Care Act (ACA) with its complex rules and
compliance standards. You will be able to utilize healthcare data and
make appropriate recommendations to improve patient outcomes and
satisfaction. Additionally, you will learn care coordination to improve
organizational efficiencies and operations.
Introduction to Business
This course introduces students to the various functional areas within an organization (e.g. marketing, production, finance,
etc.) that support a firm’s overall business objectives.
This course examines the theory and application of organizational behavior. Topics include managing individuals and
teams, communication, behavioral influences, motivation, power, leadership, conflict management, organizational
structure, and organizational culture.
Business Ethics is designed to enable students to identify the ethical and socially responsible courses of actions available
through the exploration of various scenarios in business. Students will also learn to develop appropriate ethics guidelines
for a business.
Business Communication is a survey course of communications skills needed in the business environment. Course content
includes writing messages, reports, résumés, and delivering oral presentations. Communication processes, writing skills,
message types, and presentation of data are emphasized. Development of these skills is integrated with the use of
English Composition I
This course introduces learners to the types of writing and thinking that is valued in college and beyond. Students will
practice writing in several genres and several media, with emphasis placed on writing and revising academic arguments.
The course contains supporting media, articles, and excerpts to support a focus on one of five disciplinary threads
(covering the topics of nursing, business, information technology, teaching, and literature, art, and culture) designed to
engage students and welcome them into discussion about contemporary issues. The course supports peer review activities,
though it may be completed asynchronously as well. Instruction and exercises in grammar, mechanics, research
documentation, and style are paired with each module so that writers can practice these skills as necessary. This course
includes full access to the MindEdge Writing Pad to support student writing and coaching sessions.
Introduction to Geography
This course will discuss geographic concepts, places and regions, physical and human systems and the environment.
English Composition II
English Composition II introduces learners to research writing and thinking that are valued in
college and beyond. The Composition II course at WGU should be seen as a foundational
course designed to help undergraduate students build fundamental skills for ongoing
development in writing and research. Students will complete an academic research paper.
This course provides an introduction of algebraic concepts and the development of the essential groundwork for College
Algebra. Topics include: A review of basic mathematical skills, the real number system, algebraic expressions, linear
equations, graphing, exponents and polynomials.
This course supports the assessment for College Algebra with Hawkes Learning. College Algebra provides a detailed
exploration into basic algebraic concepts and functions and their use in describing, interpreting, and modeling real-world
Elements of Effective Communication
Elements of Effective Communication introduces learners to elements of communication that are valued in college and
beyond. Materials are based on five principles: being aware of your communication with yourself and others; using and
interpreting verbal messages effectively; using and interpreting nonverbal messages effectively; listening and responding
thoughtfully to others, and adapting messages to others appropriately.
Integrated Natural Science
Integrated Natural Science explores the natural world through an integrated perspective and helps students begin to see
and draw numerous connections among events in the natural world. Topics include the universe, the Earth, ecosystems and
Integrated Natural Science Applications
Integrated Natural Sciences Applications explores the natural world through an integrated perspective and helps students
apply scientific concepts and methodologies to the examination of natural science fundamentals.
Introduction to Probability and Statistics
In this course, students demonstrate competency in the basic concepts, logic, and issues involved in statistical reasoning.
Topics include summarizing and analyzing data, sampling and study design, and probability.
Introduction to Psychology
In this course, students will develop an understanding of psychology and how it helps them better understand others and
themselves. Students will learn general theories about psychological development, the structure of the brain, and how
psychologists study behavior. They will gain an understanding of both normal and disordered psychological behaviors, as
well as general applications of the science of psychology in society (such as personality typing and counseling).
Introduction to Humanities
This introductory humanities course allows students to practice essential writing, communication, and critical thinking skills
necessary to engage in civic and professional interactions as mature, informed adults. Whether through studying literature,
visual and performing arts, or philosophy, all humanities courses stress the need to form reasoned, analytical, and articulate
responses to cultural and creative works. Studying a wide variety of creative works allows students to more effectively enter
the global community with a broad and enlightened perspective.
Critical Thinking and Logic
Reasoning and Problem Solving helps students internalize a systematic process for exploring issues that takes them beyond
an unexamined point of view and encourages them to become more self-aware thinkers by applying principles of problem
identification and clarification, planning and information gathering, identifying assumptions and values, analysis and
interpretation of information and data, reaching well-founded conclusions, and identifying the role of critical thinking in the
disciplines and professions.
Principles of Management
This course addresses strategic planning, total quality, entrepreneurship, conflict and change,
human resource management, diversity, and organizational structure.
This course introduces students to business law. Topics include the sources and types of law, contractual relationships,
government regulation of business, dispute resolution, alternative dispute resolution, tort and other civil liabilities, labor
and employment law, and other legal issues found in common business scenarios. Students will analyze examples of
various business activities to learn whether specific laws apply.
Healthcare Delivery Systems, Regulation, and Compliance
This course provides an overview of the U.S. healthcare system and focuses on developing an understanding of the various
sectors and roles involved in this complex industry. Policy and compliance issues are also addressed to facilitate an
appreciation for the highly regulated nature of healthcare delivery.
Healthcare Values and Ethics
This course explores ethical standards and considerations common to the healthcare environment such as access to care,
confidentiality, the allocation of limited resources, and billing practices. This course also focuses on the distinct value
system associated with the healthcare industry, as well as the values of professionalism.
Technology Applications in Healthcare
This course explores how technology continues to change and influence the healthcare industry. Practical managerial
applications are explored as well as the legal, ethical, and practical aspects of access to health and disease information.
Ensuring the protection of private health information is also emphasized.
Financial Resource Management in Healthcare
This course examines the financial environment of the healthcare industry including principles involved in managed care. It
also explores the revenue and expense structures for different sectors within the industry while emphasizing funding and
reimbursement practices of healthcare.
Healthcare Operations Management
This course builds upon basic principles of management, organizational behavior, and leadership. Specific processes and
business principles for managing operations in interdependent and multi-disciplinary healthcare organizations are
explored. Marketing strategies, communication skills, and the ability to establish and maintain relationships while ensuring
productivity that is efficient, safe, and meets the needs of all stakeholders is emphasized.
Healthcare Quality Improvement and Risk Management
This course emphasizes principles of quality management and risk management in order to ensure safety, maximize patient
outcomes, and continuously improve organizational outcomes. This course also examines the broader impact of
organizational culture and its influence on productivity, quality, and risk.
Healthcare Research and Statistics
This course builds upon an understanding of research methods and quantitative analysis. Concepts of population health,
epidemiology, and evidence-based practices provide the foundation for understanding the importance of data for
informing healthcare organizational decisions.
The Spreadsheets course will help students become proficient in using spreadsheets to analyze business problems.
Students will demonstrate competency in spreadsheet development and analysis for business/accounting applications
(e.g., using essential spreadsheet functions, formulas, charts, etc.).
Principles of Accounting
Principles of Accounting focuses on ways in which accounting principles are used in business operations. Students will learn
about the basics of accounting, including how to use Generally Accepted Accounting Principles (GAAP), ledgers, and
journals. Students will also be introduced to the steps of the accounting cycle, concepts of assets and liabilities, and
general information about accounting information systems. This course also presents bank reconciliation methods, balance
sheets, and business ethics.
This course focuses on identifying, gathering, and interpreting information that will be used for
evaluating and managing the performance of a business. Students will also study cost
measurement for producing goods and services and how to analyze and control these costs.
Information Systems Management
This course provides an overview of many facets of information systems applicable to business. The course explores the
importance of viewing information technology (IT) as an organizational resource that must be managed, so that it supports
or enables organizational strategy. Topics: The 7 competencies covered in the course include the primary processes
involved in system development (i.e., analysis, design, and implementation), networks, database resource management,
hardware and software, e-commerce and social media, IS security and ethics, and mobile vs. desktop computing. Students
will learn how e-commerce, decision support, and communication are securely facilitated in a global marketplace. The
course also explores current and continuously evolving technologies, strategic thinking, and big-picture issues at the
intersection of management and technology.
Microeconomics introduces you to foundational economic concepts. You will learn how households maximize utility and
firms maximize profit in order to allocate their scarce resources. Upon completion of this course, you will be able to explain
opportunity costs, the importance of competition, and how demand and supply work to determine equilibrium price and
quantity in perfectly competitive markets and under monopolistic competition, oligopoly, and monopoly.
Macroeconomics provides you with an in-depth overview of the economy as a whole. The course covers market structure,
essential models, theories, and policies that affect international and domestic economic systems. You will learn how the
economy operates and how society manages its costs, benefits, and trade-offs when allocating scarce resources through
market demand and supply. Other topics include how output and growth in the economy are measured with GDP and how
the government and Federal Reserve influence growth, unemployment, and inflation through fiscal and monetary policy.
This course provides an introduction to global business. The advantages of global production and the benefits of trade are
critical aspects of global business. Many factors influence global business, such as transparency, geography, corruption,
intellectual property protections, outsourcing and off-shoring, operation management, and generally accepted accounting
Quantitative Analysis for Business explores various decision-making models, including expected value models, linear
programming models, and inventory models. You will learn to analyze data by using a variety of analytic tools and
techniques to make better business decisions. In addition, you will develop project schedules using the Critical Path
Method. Other topics include calculating and evaluating formulas, measures of uncertainty, crash costs, and visual
representation of decision-making models using electronic spreadsheets and graphs.
Introduction to Human Resource Management
The course provides an introduction to the management of human resources, the function within an organization that
focuses on recruitment, management, and direction for the people who work in the organization. Students will be
introduced to HR topics such as strategic workforce planning and employment; compensation and benefits; training and
development; employee and labor relations; occupational health, safety and security.
Principles of Finance
This course provides students with the fundamental knowledge needed to understand and interact with finance
professionals and to apply financial tools in their professional and personal lives. It focuses on the financial management of
companies, but the course will also provide a foundation for specialized courses in banking and investment for those who
choose to continue their study of finance. Students will learn about valuation in order to make determinations about
maximizing wealth. Topics that will be explored are financial forecasting, the time value of money, security valuation,
capital budgeting, and risk and return, all which will help students be able to perform financial statement analysis and
evaluate corporate performance. The course includes practice of financial principles in multiple business areas, including
marketing, management, and operations.
Project Management prepares you to manage projects from start to finish within any organizational structure. The course
presents a view into different project-management methods and delves into topics such as project profiling and phases,
constraints, building the project team, scheduling, and risk. You will be able to grasp the full scope of projects you may
work on in the future, and apply the proper management approaches to complete a project. The course features practice
in each of the project phases as you learn how to strategically apply project-management tools and techniques to help
organizations achieve their goals.
Healthcare Management and Strategy
This course builds upon basic principles of strategic management and explores healthcare organizational structures and
processes. The importance of the collaborative nature and interrelationships among business functions is emphasized.
Creating a healthcare vision and designing business plans within a healthcare environment is also examined.
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